Privacy Policy

Last updated: 19th January 2024.

This Privacy Policy describes policies and procedures of Quantity Kitchens on the collection, use and disclosure of all the information when the website, application, software concerning Quantity Kitchen is used and the Service is availed by the customer and this also tells about privacy rights and how the law protects the same.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Introduction to Privacy Policy

This privacy policy (the "PRIVACY POLICY") applies to your use of the website and application of Quantity Kitchens hosted at quantitykitchens.com and through Google Playstore Application. The Services (as defined under the Quantity Kitchens "Terms of Use") and Quantity Kitchen applications on mobile platforms (Android, iOS
etc.) (collectively ("Quantity Kitchen " or "WEBSITE" or “Application” or “App”)), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Quantity Kitchens.

The terms "WE", "OUR" and "US" refer to Quantity Kitchen and the terms "YOU", "YOUR" and "USER" refer to you, as a user of Quantity Kitchen. The term "PERSONAL INFORMATION" means information that you provide to us
which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website or App for you.


Given the nature of our business and the information assets we are protecting, we have put in place adequate security standards and procedures. Despite our best efforts to offer security that exceeds industry standards, we are unable to guarantee the total security of all information you communicate to us due to the inherent weaknesses of the internet. You accept that this Privacy Policy will apply to you when you use our website or app, and you give us permission to collect, use, handle, and disclose your personal information as described below.
Please do not use our website or application if you disagree with these terms.


It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website or Application and should be read in conjunction with this Privacy Policy.

Information we collect and how we use it

We collect, receive and store your Personal Information. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features and services.


We make every attempt to gather Personal Information just as much as is required to achieve the goals listed below, using commercially acceptable means. We will get your approval before using your information for purposes other than those for which it was acquired, if such is the case.

The Personal Information that we collect will only be utilized to make it possible for you to use the services that we offer, to help ensure that our services are safe, to gauge customer interest in our goods and services, to notify you about online offers and updates, to troubleshoot issues, to customize the user experience, to detect and protect us against fraud, error, and other illegal activity, to collect money, to enforce our terms and conditions, and for other purposes that will be made clear to you at the time the information is collected.

While registering with our app or through our website you are agreeing that you are providing true and correct information to us through our app or website to us while creating the account. You shall time to time update and amend your information and details with us and it shall be your sole responsibility to keep the information and data updated. You are also hereby agreeing to be responsible for maintaining the confidentiality of your account’s login credentials and other activities which will take place through your account.

Account information

If you create an account to take advantage of the full range of services offered on Quantity Kitchens, we ask for and record Personal Information such as your name, email address and mobile number you may also opt to save the same in the User account created with Quantity Kitchen. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after signup). [If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at greviance details given belwo to stop receiving SMSs from us. We assure that your Personal Information will not be made public or sold to any third party.

The User shall have an option to erase any information provided by the User including Personal Information. If a User opts for the said option of erasure, Quantity Kitchen shall delete all stored information of the User from its
servers.

Customer Information

We also store customer information of customers such as address, mobile number, and email address while making payments through our payment gateways while checkouts. The said information will be saved only when
customer chooses to share the information and not otherwise. However, Quantity Kitchens is not liable in any way for any misuse of this information by the any other person or people related to the Quantity Kitchen to whom the information is shared by the customer.

Activity

We record information relating to your use of Quantity Kitchens, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We
utilize this kind of data to manage Quantity Kitchen and give you the best security and support available. Additionally, we utilize this data collectively to do statistical analysis of User behavior and attributes to gauge interest in and utilization of Quantity Kitchens' many sections. Nevertheless, this aggregate data does not allow for your identification.

We own all the intellectual property rights associated with the Website, App and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website and App is protected by copyright as a collective work and/ or compilation (meaning the collection,
arrangement, and assembly) of all the content on this Website or App, pursuant to applicable law.

Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not ("OUR IP") are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or App or the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.

Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of Quantity Kitchens
may not work properly or at all. Quantity Kitchens uses third party tools, who may collect anonymous information about your visits to Quantity Kitchens using cookies, and interaction with Quantity Kitchens products and services. Such third parties may also use information about your visits to Quantity Kitchens products and services and other web sites to target advertisements for Quantity Kitchens's products and services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information about Quantity Kitchens's Users. Quantity Kitchens Users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

Enforcement

We may use the information we collect in connection with your use of Quantity Kitchens (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

Transfer of information

We do not share your Personal Information with any third to provide you with services that we offer through Quantity Kitchens, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by you.


We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, the "AFFILIATES") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your Personal Information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose your Personal Information to
third parties in a good faith belief that such disclosure is reasonably necessary to


(a) take action regarding suspected illegal activities;

(b) enforce or apply our terms and conditions and Privacy Policy;

(c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or

(d) protect our rights, reputation, and property, or that of our Users, Affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.


We may disclose information in the aggregate to third parties relating to User behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of Users that have been exposed to, or clicked on, advertising banners.

Links

References on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

User access of Personal Information

As a registered Quantity Kitchens User, you can modify some of your Personal Information and your privacy preferences by accessing the "Account" section of this Website.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and
Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information

Security

Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned in our website. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Quantity Kitchens, please contact us at contact@quantitykitchens.com.

You hereby acknowledge that Quantity Kitchens is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Terms and modifications to this Privacy Policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Quantity Kitchens. Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current e-mail address.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Quantity Kitchens after any change/ amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Complaints and Grievance Redressal

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. Any complaints or concerns in relation to your Personal Information or content of this Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any

intellectual property of any User should be immediately informed to the Grievance cum Nodal Officer at the co-ordinates mentioned below in writing or by way of raising a grievance ticket through the hyperlink mentioned below:

Grievance

(a) Address:
(b) Email Addresses:
(c) Contact Number: